Service Scheduling & Dispatching Software for QuickBooks™
Simplify the work order process with dispatch
software from The Service Program.
Field Service Management Made Easy
Manage scheduling and dispatching efficiently with field service software that provides real-time updates to both the drivers and office dispatchers.
Eliminate double entry. Post invoices, employee time, bills, etc.
Optimize routes by area, day and tech.
A self service option for your customers to connect with your business for payments, place orders, etc.
Track rentals using QR Codes and geo-referencing.
Enter work orders from desktop or in the field. Set up recurring tasks.
Track profitability, material costs of parts used, improve communications between all staff.
We can also digitize your forms and documents.
Features & Benefits
Efficiently manage business operations by documenting, scheduling and tracking services performed.
Streamline Scheduling & Dispatching.
Manage job scheduling and dispatching in real-time. From the built in scheduler the drag and drop feature allows you to assign a task to a specific employee or route and updates will appear on the employees route schedule on the mobile device.
Assign jobs based on proximity to location and receive real-time updates showing where drivers are at all times. Recalculate and reprioritize routes based on last minute work order requests or emergencies with dispatch software from The Service Program. Eliminate the need for double entry with the number one scheduling software that fully integrates with QuickBooks™.
Bill Efficiently.
Generate invoices in the field that seamlessly post to QuickBooks.
- Print invoices right out of QuickBooks™
- Bill on any billing cycle in advance or arrears
- Bill for hours of use
- Bill on any frequency: by day, week or month & prorate returns
The Mobile Solution.
This option allows your techs to know when, where and what needs top be serviced while being both paperless and efficient while in the field.
- Scan QR Codes on equipment
- Create and complete repair orders
- Receive payments in the field
- Google Web Mapping
- Enter bills from parts warehouse and into QuickBooks™
- Schedule and complete PMs & much more!
Get Organized
- Track general delivery job profitability
- Improve staff communications
- Quickly know if a something gets missed
- Track onsite time for employees and material costs of parts used
Seamless QuickBooks™ Integration
- Seamlessly integrates with QuickBooks Desktop & Online
- Post invoices, employee time, bills, etc.
- Works with classes and sales reps
- Eliminates double entry!
Route Management
- General delivery crew tracking
- Stop verification
- Optimize routes by area, day and tech
- Track when driver arrives/departs (requires mobile)
- Take pictures after stop has been serviced
- GPS pinpoint vehicle upon arrival/departure (requires mobile)
- Map to each stop or service call while on the road
Improved Field Communications
- Enter/complete tasks and work orders
- Take pictures of services requested before and after they are complete
- Enter/view customer equipment
- Signature capture, print and/or email transactions
Service Department Management
- Enter work orders on desktop or in the field
- Quickly know if something gets missed
- Set up recurring tasks like annual filter changes, maintenance, PM's, etc.
Customer Portal & App
- Your customers simply download the app on their iOS or Android devices and connect with your business ANYTIME, ANYWHERE!
- Customers can enter work orders (with images) of service issues
- View QuickBooks™ invoice and payment history
- Online Store
- Bill Pay
- Accept quotes and electronically capture signatures
Equipment Tracking
- Enter and view equipment in the field
- Track repair history on equipment
- Create custom lists based on types of equipment