Pool Service Software Built for Growing Pool Service Companies
From recurring pool service and route management to repairs, equipment work, billing, payments and customer communication, The Service Program gives growing pool companies the tools to manage their entire operation from one platform.
Keep your office and technicians connected with real-time access to schedules, customer history, service information, work orders and payments — whether you're in the office or in the field.
Run Your Entire Pool Service Business From One Platform
The Service Program connects your office and field technicians so recurring pool service, routes, customer information, repairs, equipment, billing, payments and communication stay together in one system.
Build and optimize recurring routes, give technicians the information they need in the field, track service history and work orders, and turn completed work into billing without unnecessary double entry. Whether you manage a few technicians or a growing multi-route operation, TSP is built to help you operate more efficiently as your business grows.
Recurring Pool Service & Route Management
Build recurring pool service schedules, assign technicians and manage route changes from one place.
Track Chemicals & Service Details
Record chemical readings, chemical usage, backwashes and other service activity at each pool. Customize route tickets for your service workflow.
Manage Repairs & Work Orders
Create, assign and manage repairs and work orders from the office or the field. Keep repair activity connected to the customer and service history.
Customer Service Notifications
Automatically email or text customers after service with chemical readings, service details and other information from the completed pool stop.
Optimize Pool Service Routes
Optimize routes to reduce drive time and keep technicians productive. Track workloads by time or number of pools serviced.
Flexible Recurring Billing
Bill customers monthly, weekly, by the stop or based on completed service. Keep billing connected to the work performed in the field.
Track Equipment & Service History
Track customer equipment, repairs, maintenance and warranty information. Give technicians access to equipment and service history in the field.
Pool Service Photos
Capture before-and-after photos from the field and include them with customer service notifications to document completed work.
Create Custom Digital Forms & Documents
Build custom digital forms for inspections, service records, equipment information and other pool service workflows — then complete them from the office or field.
Pool Service Management Tools Built for Daily Operations
Manage the details that keep residential and commercial pool service operations running smoothly — from each service visit and technician route to chemical usage, equipment maintenance and route profitability.
- Document services performed at every pool visit
- Schedule customers on multiple routes and service days
- Track technician time on-site and compare actual time to budget
- Track pool equipment, inspections, maintenance and repairs
- Build and manage recurring pool service routes
- Organize customers by subdivision or service area
- Analyze route performance and profitability
- Track chemicals and supplies issued to routes, including inventory and usage
Keep detailed records for every pool and spa, including equipment, maintenance agreements, warranties, chemical usage and customized service checklists. Technicians can access the information they need while completing each stop in the field.
Managers can monitor routes and technician activity from the office or on the go, while customers and property managers can automatically receive service notifications after work is completed.
Get Organized → Manage Pool Service Tasks, Repairs & Work Orders
- Create and assign repairs and work orders from the office or the field
- Track pending work and quickly identify tasks that still need attention
- Schedule and manage work for employees and subcontractors
- Keep customers informed as work progresses
- Turn completed work into billing without unnecessary double entry
Flexible Accounting & Billing That Fits Your Pool Business
- Turn completed pool service and repair work into invoices without unnecessary double entry
- Accept payments and keep billing connected to your service operation
- Integrate with QuickBooks Desktop, QuickBooks Online or Acumatica
- Keep your pool service operation connected as your accounting needs grow
Pool Service Route Management & Optimization
- Optimize pool service routes by area, day and technician
- View previous chemical readings by pool or body of water
- Record chemical readings and chemical usage at each service stop
- Track technician arrival and departure times in the field
- Capture before-and-after photos of completed pool service
- Verify technician location at arrival and departure with GPS
- Identify overlapping routes and quickly reassign service stops
Mobile Pool Service Software for Field Technicians
- Complete pool service tasks from the field
- Record chemical readings and service details at the pool
- Collect customer payments in the field
- Create quotes while on-site
- Capture customer signatures and email completed transactions
- View customer equipment, repair and service history
Pool Service Work Orders & Repair Management
- Create and assign pool service work orders from the office or field
- Track pending repairs and work that still needs attention
- Schedule recurring maintenance such as filter changes and equipment service
- Give technicians work-order details and customer history in the field
- Turn completed repair work into billing without unnecessary double entry
Pool Service Customer Portal
- Give customers 24/7 access through your website
- Let customers request pool service and repairs online
- Accept online payments and provide invoice and payment history
- Allow customers with multiple properties to manage service from one account
- Give customers access to quotes and account information
Pool Equipment Tracking & Service History
- Track pool equipment by customer and service location
- Scan QR codes to quickly identify equipment in the field
- Create repair or service work orders directly from equipment records
- Give technicians access to equipment details and service history
- Keep repairs, maintenance and equipment activity connected to the customer
POOL SERVICE SOFTWARE FOR YOUR TECHNICIANS IN THE FIELD
Give pool technicians the tools they need to manage routes, complete service, record chemical readings, access customer information and collect payments from the field.
Pool Service Software FAQs
What is pool service software?
Pool service software helps pool and spa companies manage recurring service, technician scheduling, chemical readings, repairs, equipment, billing and customer information from one system.
Can The Service Program manage recurring pool service schedules?
Yes. The Service Program can schedule recurring pool service, organize technicians and service stops, and help manage changes to daily schedules.
Can pool technicians record chemical readings in the field?
Yes. Technicians can record pool chemical readings and chemical usage while completing service in the field, along with service notes, photos and other customer information.
Can I track pool equipment and service history?
Yes. The Service Program lets you track pool equipment by customer and service location, maintain service and repair history, and give technicians access to equipment information in the field.
Does The Service Program integrate with QuickBooks?
Yes. The Service Program integrates with QuickBooks Desktop and QuickBooks Online to help connect pool service operations with accounting and reduce double entry.
Can customers request pool service and pay invoices online?
Yes. The customer portal allows customers to request service or repairs, make online payments, view invoice and payment history, and access account information.
Helpful Video Demonstrations
Step-by-step videos about how The Service Program can help grow your business.
Routing & Mapping
Work Orders & Repairs
Entering Chemical Readings
Memorized Transactions
Customer Equipment
Service Contracts
READY TO SIMPLIFY YOUR POOL SERVICE BUSINESS? See The Service Program Pool Software in Action
See how The Service Program can help you manage pool service routes, technicians, chemical readings, repairs, equipment, billing and customer communication from one system.