Free Training For Our Customers

We also have a live trainer standing by Monday thru Friday 10AM-11AM and 2PM-3PM to answer our customers questions.

Take Advantage Of Our Free Training, Your Success Is Important To Us.

Did you know we offer free training?

The Service Program offers LIVE training classes two times a day that you or your staff can attend? All these classes are FREE for registered users and are recorded so that you may watch them again at your leisure.

service software trainingWe also have a live trainer standing by Monday thru Friday 10AM-11AM and 2PM-3PM to answer our customers questions.

  • In order to attend classes you must be current with your support
  • Classes generally last no more than 1 hour
  • Register at least 2 days in advance of classes
  • Most classes are recorded and placed online for future viewing
  • Sessions Start 5 minutes after the scheduled start time and are canceled if there are no attendees by 10 minutes after the scheduled start time.

Weekly Training Schedule

Beginners Training & Discussion - Monday AM Session Topics Discussed: Customer Information, Tasks, Leads, Quotes and Contracts.

Routing/Mapping Training and Discussion - Monday PM Session
This session covers how to setup and manage the route schedule inside The Service Program in addition to setting up billing customers on the route schedule. We also demonstrate how to use Mappoint to map and optimize your routes.

Rentals Training & Discussion - Tuesday AM Session
Topics Discussed: Rental Inventory Setup, Creating a Rental, Deliveries and Pickups and Rental Billing.

Routing and Mapping Training & Discussion - Wednesday AM Session
This session covers how to setup and manage the route schedule inside The Service Program in addition to setting up billing customers on the route schedule. We also demonstrate how to use Mappoint to map and optimize your routes.

 

 

 

 

Beginners Training & Discussion - Wednesday PM Session
Topics Discussed: Customer Information, Tasks, Leads, Quotes and Contracts.

Billing Training & Discussion - Thursday AM Session
Topics Discussed: Invoicing, Route Billing, Batch Billing, Rental Billing and other scenarios.

Rentals Training & Discussion - Thursday PM Session
Topics Discussed: Rental Inventory Setup, Creating a Rental, Deliveries and Pickups and Rental Billing.

Mobile Device Training & Discussion - Friday AM Session

Open Discussion / Q&A Training & Discussion - Friday PM Session
Topics Discussed: User Questions.

QR Codes & Custom Forms
This training is offered multiple times.